How Can We Help?
We’re here to help with purchases, auctions, and anything related to your koi.
Contact Information
Get in Touch
Have a question about one of our koi or need assistance with an order? We'd love to hear from you.
We typically respond within 24 hours
send us a message
Quick answers before you reach out
Common Questions
How do I purchase koi from your site?
You can purchase koi through auctions or Buy Now listings. Simply create an account, place a bid or complete checkout, and we’ll guide you through the next steps.
Do you ship koi?
Yes, we safely ship koi using specialized packaging. After your purchase, we’ll coordinate a shipping date based on weather and your availability.
Can I visit and view koi in person?
Yes, visits are available by appointment. Contact us to schedule a time to view our koi.