Stepped hi pattern with good beni (red). Kiwa is clean, and the red holds consistent depth from head to tail.
How are koi packaged for shipping?
Each koi is double-bagged with oxygen and shipped in an insulated, temperature-controlled box.
Do I need to be home when it arrives?
Yes — someone 18 or older needs to be available to receive the shipment as soon as it arrives. Prompt unboxing and acclimation is important for the fish’s health.
What happens in bad weather?
We may delay shipment during extreme weather to protect the koi, and will let you know if that happens.
Can I combine multiple koi into one shipment?
Yes — multiple purchases can typically be combined into a single shipment. Ask us about holding your koi if you’re still deciding on others.
Factors we account for
- Koi size and quantity — larger or multiple fish need more water volume and larger boxes.
- Box weight — water, oxygen, and insulation add real, billable weight.
- Distance and destination — domestic vs. international, and how remote the delivery address is.
- Season and weather — extreme heat or cold requires heat packs or extra insulation to protect the fish in transit.
- Speed of delivery — live animals ship overnight or via expedited air cargo, never standard ground.
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